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PYRAMYD
  1. Roles
  2. Investor Services
  3. Asset Management & Alternatives Operations
  4. Fund Administration / Transfer Agency Operations
  5. Control / Reconciliation

Role

Control / Reconciliation (Fund Administration / Transfer Agency Operations).

Verifies shareholder accounting records, cash movements, fund shares, and exception reporting

EntrySoftware spend $8,750 / seat / yr (2025)27 contacts in the graph hold this role

Sample taken from the live graph on 7 October 2026; refreshed on demand.

What this role actually does

Responsibilities and pain points, sourced from the production graph.

Key responsibilities

  • Operate Daily Cash, Position, Transaction, Investor-dealing, and NAV Reconciliations Across Administrator, Custodian, Bank, Broker, and Transfer-agent Records.
  • Own the Exception Queue From Break Detection Through Root-cause Analysis, Evidence Capture, Escalation, and Closure Within Agreed NAV or Investor-money Cutoffs.
  • Validate Fund Accounting and Transfer-agency Control Totals Before NAV Release, Settlement Processing, Dividend Distribution, or Investor Statement Production.
  • Reconcile Investor-level Cash Movements, Subscriptions, Redemptions, Transfers, and Unapplied Items Between Operating Accounts and Transfer-agency Accounts.
  • Maintain Audit-ready Evidence for Matching Rules, Manual Adjustments, Approvals, Aged Breaks, and Sign-offs.
  • Coordinate Break Resolution with Fund Accounting, Custody, Portfolio Operations, Transfer Agency, Client Service, Compliance, and External Administrators.

Software pain points

  • Manual matching across Excel, custodian files, fund accounting reports, and transfer-agency cash records consumes the close window.
  • Late or malformed bank, custodian, broker, and administrator feeds create NAV-release and investor-money cutoff pressure.
  • Aged breaks lack clear ownership, so the same exception is rechecked across shifts and entities.
  • Broker and custodian format changes break rules and create false exceptions after production files arrive.
  • Audit evidence is scattered across email, Excel files, SharePoint folders, and screenshot packs.
  • Fund accounting and transfer-agency records do not always align at investor cash and capital-activity level.

How this role buys

The categories they buy, the people who approve.

Top software categories

  • Financial Reconciliation Software
  • Fund Accounting Software
  • Travel Agency Software
  • Spreadsheet Software
  • Market Data
  • Visitor Behavior Intelligence Software

Decision makers

  • Investor Services Manager
  • Fund Administration
  • Chief Operating Officer (COO) -corporate
  • Top / Chief Financial Officer (CFO) - Corporate
  • Digital Forensics Engineering
  • Compliance

Workflow

A day in the workflow.

Starts day in Microsoft Outlook checking custodian, bank, and fund-admin cutoffs; pulls SWIFT and SFTP files into Fund Recs, compares cash, positions, investor dealing, and NAV packs against SS&C Geneva; spends mid-morning in Microsoft Excel and Bloomberg Terminal researching prices, FX, corporate actions, and stale breaks; logs root causes and owners in Jira Service Management; joins a short Microsoft Teams huddle with fund accounting, transfer agency, and client service on aged exceptions; afternoon clears matched items in Fund Recs, posts approved adjustments in SS&C Geneva, and stores evidence in SharePoint; closes with Microsoft Power BI break dashboards, SLA notes, and an exception pack for the next NAV or investor-money review

See PYRAMYD answer a live question for the Control / Reconciliation (Fund Administration / Transfer Agency Operations) role.

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