PYRAMYD vs Glean
Glean finds what your company knows. PYRAMYD connects your product to the market around it.
Glean connects to 275+ of your company's apps and grounds AI in a permission-aware Knowledge Graph of your own content. PYRAMYD is the intelligence platform for software companies: it connects your product to the market, competitors, customers, and deals around it, with 250K+ products already loaded and new signals collected every day from a catalog of 2,000+ sources. Different graphs, built for different questions.
Side-by-side
What each platform is built for.
Both products ground AI in a graph — the difference is which graph. Below is what each one indexes, how each one cites, and how each is priced and hosted.
| Dimension | Glean | PYRAMYD |
|---|---|---|
| What it indexes | Your company’s own content, activity, and people, through 275+ connectors such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce.Sources: Glean connectors · glean.com | Your product, customers, and deals from your CRM and product tools, connected to the market: 250K+ products, 2,546 categories, and 2.4M+ reviews. |
| Graph type | A permission-aware Knowledge Graph across your connected sources; source permissions are inherited and enforced, so people only see what they are already allowed to see.Sources: Glean Docs: MCP server · Glean connectors | A typed graph that connects your product to the market, competitors, customers, and deals around it, under five hubs: Workspace, Markets, Products, Competitors, and Accounts. |
| Best for question | Questions answered from your organization’s own documents, tickets, people, and code.Source: Glean Docs: MCP server | Market questions · how you compare with a competitor, who sells in a category, and what a competitor is likely to do next. |
| Freshness | Real-time sync: changes to data and to permissions show up as soon as they happen in the source app.Source: Glean connectors | Not real-time: new signals are collected every day from a catalog of 2,000+ sources, and most record fields are refreshed when someone asks, not continuously. |
| Citations | Inline citations to the documents, files, or people behind a statement, deep-linked to the exact passage when enabled; a citation never grants access you did not already have.Source: Glean Docs: citations | Cited answers; AI-written fields record the model, prompt version, sources, and confidence. |
| Agents | Agents that run on events or schedules and take actions in connected apps, within user permissions and with optional human approval before they act.Source: Glean connectors | APEX · 20 specialist agents over the typed graph and 150+ tools. |
| Inside Claude, ChatGPT, and Cursor | Available now: the Glean MCP server brings Glean search, chat, and agents into 22 tested hosts, including ChatGPT, Claude, Cursor, VS Code, and Windsurf, with usage-based pricing.Source: Glean Docs: MCP server | Today, with a scoped token: Claude Desktop, Cursor, or Zed over MCP, and ChatGPT through custom GPT Actions, read your battlecards, competitors, and signals. Full MCP access with your PYRAMYD login is coming. |
| Published pricing | No public list price; quoted per user, often with a minimum of around 100–250 users. Vendr’s median buyer pays $98,890 a year (174 purchases).Source: Vendr | Published per-seat prices: Starter is Workspace plus one hub you choose; Growth and Enterprise add all four hubs, with live prices on the pricing page. |
| Hosting and data residency | Glean Hosted runs single-tenant on Google Cloud, in multiple regions. Customer Hosted runs as a managed service inside your own GCP or AWS account, so data stays inside your boundary.Source: Glean Docs: deployment models | Microsoft Azure, in the US (Central US). |
Facts about Glean come from the public sources under each row, checked 7 Oct 2026. The PYRAMYD column and the “Wins on” column are ours.
When to pick each
They solve different problems.
The cleanest evaluation: list the five hardest questions your team asks each week. If most of them resolve inside your own content, that's Glean. If most of them are about your product against its market, competitors, and deals, that's PYRAMYD.
Pick Glean when
- Your team needs to search and act across its own apps — Slack, Google Drive, Jira, Confluence, SharePoint, Salesforce, and more.
- Permissions are the main retrieval constraint: people should only see what they are already allowed to see.
- Most questions resolve inside your own documents, tickets, people, and code — 'where’s the spec?', 'what did we decide?'
- You want company knowledge inside Claude, ChatGPT, or Cursor today, or need data residency in your own GCP or AWS account.
Pick PYRAMYD when
- Your team asks competitive, category, or market questions — 'how do we compare to a competitor?', 'who is moving in our category?'
- Battlecards and RFP responses are the workflow — CI lives in the Competitors hub and RFPs run in the Accounts hub.
- You want a forward model of competitor moves — what they do next, what it is worth, and the counter.
- Procurement asks for cited answers about the market.
Bottom line
Glean grounds AI in what your company already knows. PYRAMYD connects your product to what the market, your competitors, and your deals are doing.
Glean's strength is permission-aware search, chat, and agents across 275+ of your own apps, available today inside Claude, ChatGPT, and Cursor through its MCP server. PYRAMYD's strength is shipping with the market already mapped, with five hubs on one graph. The two answer different questions, so a team can run both.
See PYRAMYD answer a market question from the graph.
30 minutes. Bring a competitive or category question. We'll show the answer, the sources behind it, and the workflow it powers.