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PYRAMYD

Competitors hub · Competitor 360

See a rival’s next move while there is time to answer it

Competitor 360 scores each rival you track on eight dimensions from public evidence, predicts its next move when you run it, and ranks your counter-moves, so you can answer before the move lands.

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Used byProductMarketingSales

Included in Starter (when Competitors is the hub you pick), Growth, and Enterprise. See pricing

How it works

How a Competitor 360 is built.

One rival's public evidence, scored, predicted, and checked.

Narrated walkthrough, about 80 seconds. Turn on narration to hear it; the captions on the board carry the same words.

Read the six steps
  1. Track a competitor. Track a competitor, here Workday, and its Competitor 360 opens on ten tabs. Its scores come from public evidence, never from your own win or loss records.
  2. Signals arrive. Public signals arrive with their sources, from funding and hiring to releases, pricing, partnerships, and security notices. Each is filed under one of ten categories by who caused it, and stored once.
  3. Score eight dimensions. Its eight dimensions, from Products to Customers, are each scored from 0 to 100 on that evidence. Workday scores 64 overall, strongest with its customers at 81.
  4. Predict the moves. PYRAMYD then predicts its next moves, dimension by dimension, each with a probability and a horizon. On 22 October, it gave Workday an 83.5 percent chance of broadening its AI learning and agent features within 180 days.
  5. Counter-moves. On request, PYRAMYD drafts counter-moves to those predictions, ranked by expected payoff, weighed against your own wins and losses with that rival, and each paired with the rival's likely answer.
  6. Check the calls. Every call is checked against what actually happens. Of 171 calls so far, 8 have resolved: 4 hits, 3 partial, and 1 miss.

What teams do with Competitor 360

Four jobs, four real use cases

  1. See where a rival is pulling ahead, and where it is slipping

    Product strategist · Product

    Before choosing where to invest next, the strategist wants to see the dimensions where Fabrikam is pulling ahead.

    1. Open Fabrikam’s Competitor 360 and read the eight-dimension radar on Overview.
    2. Switch from Public to Your view, so your organization’s own weights apply.
    3. See Ecosystem fall to 41 over 90 days, then drag that slider in What-if to see the overall score drop.
    • One score per rival with its eight parts
    • Confidence and evidence on every dimension
    • Your own weights, private to your organization
    • Trends from 30 days to a year
    Works withCompetitor 360 context on the battlecardSide-by-side competitor comparison
    Competitor 360 on Salesforce: employees, revenue, ownership, average product score, products, and signals; a summary of what changed, with the signals behind it; its strategic phase; and six predictions of its next moves, each with the strength of its evidence.
    Competitor 360 on Salesforce: the overview, with what changed, the signal behind each line, and its likely next moves. Captured from the live app on 23 October 2026.

  2. Have the counter-message ready before the rival announces

    Product marketing manager · Marketing

    The product marketer wants to know how Contoso will position itself next, before Contoso says so in public.

    1. Run predictions on Contoso’s Competitor 360.
    2. Read the predicted repositioning toward AI agents, with its estimated probability, its horizon, and the evidence behind it.
    3. Draft the counter-message a month before Contoso’s announcement.
    • Moves per dimension with their evidence
    • An estimated probability and a horizon on each
    • No prediction when the evidence is thin
    Works withPredicted moves on the battlecard

  3. Choose how to answer a price cut, with the options ranked

    Competitive intelligence analyst · Marketing

    Contoso is predicted to cut its price, and the pricing committee wants a recommended response.

    1. Generate prescriptions for the predicted price cut.
    2. Read the responses, ranked with their reasons and grounded in your own deals and the evidence.
    3. Send the top-ranked response, a packaging change, to the pricing committee, and record that you acted on it.
    • Responses ranked with reasons
    • Act on one and record it

    Draws on 51 saved strategy frameworks · production estimate, 29 Oct 2026

    Works withLoss reasons with buyer quotes

  4. Brief leadership on what rivals changed, without writing it by hand

    Head of product strategy · Product

    Before the annual planning session, leadership wants to know how five tracked rivals changed this quarter.

    1. Open Reports and choose the Leadership report.
    2. Set the quarter and the five tracked rivals.
    3. Read what changed against the prior period before the session.
    • A digest, a weekly brief, or a leadership report
    • Compared with the prior period

    Built from about 43,000 signals on tracked rivals · production estimate, 29 Oct 2026

    Works withCompetitor 360 report

Also in Competitor 360

More of what each record shows

  • Profile overviewA rival at a glance: size, revenue, funding, scores, products, reviews, and signals.
  • Review summaryReviews of each rival product: volume, score, reviewers, themes, and sources.
  • Product catalogEvery product a rival sells, with review counts, scores, and pricing coverage.
  • FinancialsA rival’s revenue, cash flow, funding, investors, and filings.
  • Price historyHow a rival’s list prices and plans changed over time.
  • Hiring signalsWhich of a rival’s teams grow, where, and how fast, from its job postings.
  • Technology stackThe technologies a rival builds on, grouped by category and commitment.
  • Prediction accuracyHow often past predictions came true, by dimension.
  • AI answer visibilityHow often your organization and each tracked rival appear in AI assistant answers.
  • Competitor 360 reportA rival’s full 360 as a 16:9 report with scores, forecasts, and prescriptions.

And 9 more: see all capabilities

In the app

More of Competitor 360, as it looks today

The Products tab of Salesforce's Competitor 360: a products score of 88, the customer review score of its products, 89 from 168,013 reviews, with its best-reviewed products, a forward look at what it will ship next, its 106 products by category, edition and free tier, its launches of the last 30 days, and its product work.
Products tab. Its products scored from reviews, its catalog by category and edition, what it launched lately, and a forward look at what it ships next. Captured from the live app on 9 November 2026.
The Customers tab of Salesforce's Competitor 360: a customers score of 43 with high confidence, a support score of 87, the themes of its newest 600 reviews, where its customers switched from and to, an installed base of at least 1,033 organizations named by reviewers, who buys it by industry and company size, and 155 named customers.
Customers tab. How its customers rate it, what they praise and criticise, where they switch from and to, and who buys it. Captured from the live app on 9 November 2026.

The evidence behind every record

reviews behind each rival’s review summary
2.4 million
About; production estimate, 3 Nov 2026
software products in the catalog
250,583
Visible products; production count, 3 Nov 2026
SEC filings, plus 276 financial reports, behind Financials
1,677
About; production estimate, 29 Oct 2026

More in Competitors

Discover

Find the companies that buy your rival, and reach them first.

Talent

Read their hiring as strategy.

Comparisons

Show how you compare with each rival, on evidence a buyer can check.

Win/Loss

Learn why you win and lose, and fix what costs the most.

Battlecards

Win more of the deals where a rival shows up.

See the whole Competitors hub

See the move coming, and answer it first

Competitor 360 comes with the Competitors hub. Pick it as your Starter hub, or get it with Growth and Enterprise.

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