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PYRAMYD

For Product teams

Decide what to build next from what buyers, rivals, and your own customers show you

Buyer reviews scored feature by feature, the deals you lose and why, and what your own customers say, next to your roadmap and shared with Marketing, Sales, and Customer Success.

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The handoffs this closes

What Product gets from the other three teams, and gives back

Product Management

Read the weaknesses buyers name, then fix the gaps that cost the most

147 capabilities for this role · See them all

  1. Products › Features

    Plan the fix for a feature buyers score low

    Product manager

    Reviewers keep naming the same weaknesses in your workflow builder, and the planning meeting is next.

    1. Open the feature’s Feature 360 scorecard.
    2. Read the review score, site by site, and the weaknesses reviewers name.
    3. Generate the Usability analysis for the planning meeting.
  2. Competitors › Win/Loss

    See which features buyers score above yours

    Product manager

    Buyers keep praising a rival’s dashboards, and next quarter’s plan is still open.

    1. Open Win/Loss › Competitive and pick the rival.
    2. Read the feature scoreboard and Why buyers leave.
    3. Add the dashboard work to next quarter’s roadmap.
  3. Products › Gaps

    Fix the gap that hurts the most customers first

    Product manager

    One large account wants a custom report, while a missing export keeps coming up everywhere else.

    1. Open Products › Gaps and read The gaps that matter.
    2. Open the gap: Customers touched shows 9, across calls and tickets.
    3. Accept it and move it ahead of the one-account request.

Product Strategy

Choose where to compete next, and plan around the rival’s next move

97 capabilities for this role · See them all

  1. Markets › Market 360

    Put a defensible market size in front of leadership

    Revenue strategy lead

    The planning offsite wants a real size for Mid-market UK insurers.

    1. Activate the market in Markets › Market 360.
    2. Read TAM, SAM, and SOM, with each method and assumption.
    3. Bring 120 obtainable accounts and $4.2 million obtainable revenue.
  2. Competitors › Competitor 360

    Plan the quarter around a rival’s likely move

    Head of strategy

    A rival looks ready to push into the mid-market before your next plan is due.

    1. Open the rival’s Competitor 360 and start a forecast.
    2. Read each move’s probability, 90-day horizon, and evidence.
    3. Add a pricing review to the quarterly plan.
  3. Markets › Market 360

    Find the category buyers say nobody serves well

    Corporate development analyst

    The team wants one partnership bet in the Nordic legal market.

    1. Open the market’s Competition tab in Market 360.
    2. Read Competitive whitespace, ranked by demand per vendor.
    3. Shortlist the category with 900 buyer signals and six vendors.

Product Operations

Connect the team’s tools and give every team the same feature names

96 capabilities for this role · See them all

  1. Workspace › Library

    Connect the tracker for the product team only

    Product operations lead

    Feature status should reach PYRAMYD without opening the connection to everyone.

    1. Choose the tracker in Library › Connectors.
    2. Pick OAuth, then Team under Who can use this connection?
    3. Read the Capabilities tab for what it reads and writes back.
  2. Products › Structures

    Give sales, support, and product one feature list

    Product operations lead

    Three teams use three different names for the same reporting feature.

    1. Open Products › Structures and choose Mine.
    2. Create a feature tree with your own levels, shared with the Organization.
    3. Add each feature with a one-line definition.
  3. Products › Roadmaps

    Move four teams’ plans in one morning

    Product operations lead

    Four teams plan in another tool, and you want one roadmap for all of them.

    1. Export each team’s board to CSV.
    2. Choose Import from CSV in Roadmaps › Work.
    3. Check the preview of rows and errors, then import.

Product Engineering

Build on the graph from your own code, and scope what each market needs

38 capabilities for this role · See them all

  1. Workspace › Studio

    Call a PYRAMYD agent from your own back end

    Product engineer

    The sales portal needs answers from an agent flow, without a person in the loop.

    1. Build the flow in Studio › Agents and save a version.
    2. Open Share / embed / API and create a key.
    3. Test on a staging key, then switch to production.
  2. Markets › Industries

    Choose the standards a vertical expects

    Product engineer

    You are designing the integration layer for hospital customers.

    1. Open the industry’s Capabilities tab.
    2. Read its systems of record and interoperability standards.
    3. Pick the HL7 FHIR resources for the first release.
  3. Markets › Countries

    Scope a country launch before you estimate it

    Product engineer

    Brazil support is on the roadmap and needs an estimate.

    1. Open Brazil’s Capabilities tab in Markets › Countries.
    2. Read the payment rails, digital identity, and cloud cards.
    3. List the systems to integrate, then estimate the work.

Product Design

Hear where users get stuck, and study the people you design for

19 capabilities for this role · See them all

  1. Accounts › Engagement

    Run 25 setup interviews overnight

    Product designer

    Trial users stall during setup, and nobody can book 25 calls this week.

    1. Create an AI Interviewer in Accounts › Engagement.
    2. Add seed questions and an objective, then copy the link.
    3. Read transcripts and summaries on the Responses tab.
  2. Markets › Roles

    Study the role before you draft the persona

    Product designer

    Five user interviews for a new expense workflow start next week.

    1. Find the accounts payable specialist in Markets › Roles.
    2. Read the role’s day in the life and responsibilities.
    3. Track the role so it stays one click away.
  3. Products › Product 360

    Find the segment that scores usability lowest

    Product designer

    A usability study needs real onboarding pain points to test.

    1. Open the product’s Experience tab in Product 360.
    2. Filter Review analytics to mid-market reviewers.
    3. Collect the onboarding pain points from their cons.

Supporting role

Finance and RevOps put a number on each product bet

  • See the revenue at stake behind each roadmap bet.Each feature priced by the annual value of the deals and calls that mention it.Products › Gaps
  • Ground revenue targets in your own win rate and deal sizes.Obtainable revenue for a market, with the method and assumptions attached.Markets › Market 360

Give Product the same evidence as Marketing, Sales, and Customer Success

PYRAMYD is in Early Access. Send your work email and we will set up your Organization.

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