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PYRAMYD

Products hub · Product 360

See any product the way its buyers do

Open a record for any software product in the Product Graph: its score on eight dimensions with the evidence and confidence behind each, what reviewers say by segment, what it connects to, and its latest news.

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Used byProductMarketingSales

Included in Starter (when Products is the hub you pick), Growth, and Enterprise. See pricing

How it works

How a Product 360 is built.

One product, read the way its buyers see it.

Narrated walkthrough, about 71 seconds. Turn on narration to hear it; the captions on the board carry the same words.

Read the six steps
  1. Pick a product. Pick any product in the Product Graph, here MicroStrategy Analytics, and its Product 360 opens on ten tabs, from Overview to Pulse.
  2. What it reads. It reads eight inputs: review-site scores, individual reviews, the feature matrix, pricing and plans, integrations and API, status pages, release signals, and category peers.
  3. What buyers say. A strip of six numbers shows what buyers say: an overall score of 83 from the review sites, then reviews, features, integrations, ease of use, and value.
  4. Eight spokes, one score. Eight spokes score it from 0 to 100, with Capabilities, built from feature scores, weighted most. Its APEX score is 72, at the 80th percentile of its category.
  5. Where it stands. The Overview then places it in its category: a SWOT built by fixed rules from its ratings and counts, its rank, and its top competitors.
  6. Pulse and export. Pulse lists the latest news and signals, sorted by importance. Export the record as a PowerPoint deck or a PDF, or share a read-only link that expires in 90 days.

What teams do with Product 360

Four jobs, four real use cases

  1. Size up a rival’s product before the pricing review

    Product manager · Product

    Acme is pricing a new tier, and the product manager needs the rival’s product in front of the team before Thursday’s pricing review.

    1. Open your own product’s Product 360.
    2. Type the rival’s product name in the switcher to jump to its record.
    3. Read its scores, the evidence behind them, and its news on one page.
    4. Export the rival’s 360 for the pricing review.
    • One record per product
    • Scores with their evidence
    • Export and share

    250,583 live products to open, 142,881 with a stored score board · production counts, 3 Nov 2026

    Works with360 Record Export and SharingAPEX Insights Band

  2. See how a rival fits buyers in one industry

    Competitive intelligence analyst · Marketing

    Before briefing Northwind’s healthcare sellers, the analyst needs to show where the rival is strong or weak for buyers in that industry, and how sure each score is.

    1. Open the rival’s Product 360 on Overview.
    2. Read its score on each of the eight dimensions, with the evidence and confidence behind each.
    3. Switch the lens to Healthcare and see how its Fit changes.
    4. Where a dimension reads “Not assessed”, say so in the brief instead of guessing.
    • Eight dimensions on one card
    • Evidence and confidence per score
    • Fit for your industry or role
    • “Not assessed” where evidence is missing

    142,881 products carry an eight-dimension board, 61,132 of them scored on at least one dimension; 51,015 have an Experience score from customer reviews · production counts, 3 Nov 2026

    Works withEight-Dimension Score Radar360 Report Ordering
    Product 360 on Zoom Workplace: an experience score of 89 from reviews, 635,923 reviews on review sites, 20 features, 465 integrations, an entry price of $13.33 across 4 plans, the problems it solves, its category path to Video Conferencing Software, evidence on 6 of the 8 dimensions, and its score on each dimension against the other products in its category.
    Product 360 on Zoom Workplace: the score, the reviews behind it, and each dimension against the other products in its category. Captured from the live app on 9 November 2026.

  3. Find out when, and for whom, your review score slipped

    Product manager · Product

    Contoso’s review score has dropped this year, and the product manager wants to know since when, and which buyers moved.

    1. Open your product’s Experience tab.
    2. Filter to verified reviews from the last 12 months.
    3. See the score trend fall after the March release, split by buyer segment.
    4. Export the summary for the release review.
    • Reviews by segment
    • Verified and incentive filters
    • Trend over time
    • Export

    Reads about 2.4 million public reviews · production estimate, 3 Nov 2026

    Works withFeedback TrendsAccount Review Analytics

  4. Answer “does it integrate with that?” before the buyer asks twice

    Solutions engineer · Sales

    Fabrikam’s technical evaluation starts Monday, and the rival will say it connects to everything the buyer runs.

    1. Open the rival’s Product 360 and go to Integrations.
    2. Check whether it has a public API, how it deploys, and which of its integrations score best.
    3. Read its strengths and weaknesses, category rank, and top competitors on Overview.
    4. Put what it lacks into the pitch.
    • Integrations and API on one tab
    • Strengths and weaknesses in context
    • Clear empty states where nothing is known

    Integrations evidence on 21,899 product boards · production count, 3 Nov 2026

    Works withCompetitor Product Catalog

Also in Product 360

More of what each record does

  • Category CheckDoubt a product’s category? From a low-confidence Fit card, send it for review with Is this the right category?
  • Dimension tabsOne tab per score dimension, with the cards and evidence behind that dimension’s score, and the reason when a score is missing.
  • PulseThe latest news and signals about a product, sorted by importance, with fresh articles a click away.

That is all six. See every capability across the hubs

In the app

More of Product 360, as it looks today

The Pulse tab of Zoom Workplace's Product 360: 16 news articles and press releases from the last 30 days, each with its source, beside the signals detected about the product.
Pulse tab. The news about the product, each article with its source, beside the signals detected about it. Captured from the live app on 23 October 2026.

How it works

How Feature Market Fit is scored.

From one feature's criteria to Product Market Fit.

Narrated walkthrough, about 75 seconds. Turn on narration to hear it; the captions on the board carry the same words.

Read the six steps
  1. One feature, its criteria. Feature Market Fit starts with one feature: here, Data Visualization in MicroStrategy Analytics. It carries its own criteria, three testable statements on each of eight dimensions, weighted for that feature.
  2. Evidence and verdicts. An AI model reads the evidence and marks each criterion met, partial, or unmet, quoting its source. Code turns the verdicts into scores: Core 50 and Usability 25. Where nothing is evidenced, the dimension stays open instead of scoring zero.
  3. Feature Market Fit. With evidence on every dimension, the eight scores form the feature's fit, weighted by what that feature has to do well.
  4. Industry, country, role. Then PYRAMYD judges the same feature for a buyer's industry, country, and role, shifting the weights toward what that market demands, such as governance in healthcare or integration for IT teams.
  5. Roll it up. Feature scores roll up: features into Capability Market Fit, capabilities into Module Market Fit, and modules into Product Market Fit.
  6. Where you see it. You see it in Product 360, in Comparisons, and on every battlecard's feature card, down to the criterion and the quote behind each score.

The evidence behind every record

live software products to open
250,583
Production count, 3 Nov 2026
products scored on at least one of the eight dimensions
61,132
Production count, 3 Nov 2026
public reviews behind the Experience scores
2.4 million
About; production estimate, 3 Nov 2026
news articles, plus about 43,000 signals, feeding Pulse
70,000
About; production estimates, 30 Oct 2026

More in Products

Features

Compare products feature by feature on one standard map.

Structures

See how any vendor’s product breaks down, and keep one list of your own features.

Portfolio

Keep one catalog of everything you sell, ready for every channel.

Gaps

Fix the gaps that hurt the most customers first.

Roadmaps

Plan in the view each meeting needs, and check that the date holds.

See the whole Products hub

Open any product and read it the way its buyers do

Product 360 comes with the Products hub: in Starter when Products is the hub you pick, and in Growth and Enterprise.

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