Product & infrastructure
Providers that host, secure, and operate the PYRAMYD platform and process personal data to deliver the Service.
| Sub-processor | Purpose | Data categories | Region | Transfer safeguard |
|---|---|---|---|---|
| Microsoft Azure (Microsoft Corp.) | Cloud hosting — compute, PostgreSQL, storage, Key Vault | All platform & customer data | US (Central US) | SCCs / DPA |
| Vercel Inc. | Application + marketing hosting, edge CDN | Request data, IP address, usage | US | SCCs / DPA |
| Okta (Auth0) | Authentication & identity | Email, user identifiers, authentication events | US | SCCs / DPA |
| OpenAI (and/or Azure OpenAI) | Large-language-model inference for AI features | User-supplied prompt content | US | SCCs / DPA |
| Anthropic PBC | Large-language-model inference (Claude) for AI features | User-supplied prompt content | US | SCCs / DPA |
| Cloudflare Inc. | DNS, CDN, web application firewall | Traffic metadata, IP address | US | SCCs / DPA |
| Stripe Inc. | Payments & subscription billing | Billing email, Stripe customer ID | US / global | SCCs / DPF |
| Sentry (Functional Software, Inc.) | Application error tracking (PII-scrubbed) | Redacted error metadata, IP address | US | SCCs / DPA |
| GitHub, Inc. | Source-code management & CI | Source code (no customer data) | US | SCCs / DPA |
| Google Workspace (Google LLC) | Internal email & document collaboration | Business contact data, internal documents | US | SCCs / DPA |
Marketing & sales
Providers that support marketing, sales, and customer communications. These process business-contact data for our marketing website and go-to-market activities, not core platform data.
| Sub-processor | Purpose | Data categories | Region | Transfer safeguard |
|---|---|---|---|---|
| HubSpot Inc. | Marketing, CRM, and email | Marketing contact data | US | SCCs / DPA |
| Intercom Inc. | In-product messaging and support | Support contact data | US | SCCs / DPA |
| Apollo.io | Sales intelligence | Business contact data | US | SCCs / DPA |
Note: tooling that PYRAMYD self-hosts on its own infrastructure (for example, internal observability and support tools) are internal systems, not external sub-processors, and are therefore not listed here.
Questions or notice of changes
For questions about our sub-processors, or to request notice of changes, contact privacy@pyramyd.ai. This page is also referenced by our Privacy Policy and data-processing agreement.