Accounts hub · Support
See where support effort goes.
See where support effort goes: ticket types ranked by handling time, teams and agents side by side, and how your help desk's bot conversations end. It shows sample tickets until you connect your help desk.
What you can do
Find the costly tickets
Ticket types ranked by the handling time they take.
Check the help-desk bot
How many conversations your help desk's own bot answered first, handed to a person, or handled alone.
Balance the teams
Help-desk groups and agents side by side, so staffing follows the work.
Plans
Included in Starter (when Accounts is the hub you pick), Growth, and Enterprise. See pricing
More in Accounts
See Support with your own product.
Request access, or book a session and we'll walk through it with your product, your competitors, and your accounts.