Customer Hub
See churn coming while you can still stop it.
Your CRM knows the renewal date. The graph knows their hiring freeze, the competitor already inside the account, and what their employees say in public reviews — and turns all of it into a call you can act on.
churn risk 0–100 with named drivers · 8-dimension customer score · predictions graded against reality · your data stays tenant-private
What you get
Keep the accounts you have. Grow the ones worth growing.
The same graph that watches your competitors watches the companies you serve — and only you see your side of it.
Customer 360
A public score every viewer sees identically, plus your own lens that never moves it — and a displacement radar built from what the account's own employees said in reviews.
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Engagement
When the data says “ask the human”, launch a voice-native AI interview or survey to the account's own users — with a real incentive attached, so busy people actually answer.
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Reviews Analytics
2.4M+ reviews, each carrying its graph keys and vectorised for meaning — so a capability is evidenced by the reviews that actually discuss it, not the newest five.
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ICP Analysis
Derived from who has actually reviewed you rather than typed into a form, saved as a live rule that re-evaluates, and scored per dimension so a low number is arguable.
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Segments
Set algebra over every node type in the graph, with relationship traversal — and the compiled SQL shown to you before you save it.
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Customer Discovery
Mine the review corpus for your competitors' customers — who switched, what they switched from, and the named roles who decided.
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How it works
From a CRM row to a save you can prove.
- 01
Your data meets the graph
CRM renewals, health, NPS and ARR fuse with firmographics, stack, reviews, and live signals — private stays private.
- 02
The account is assembled
The buying committee by function and seniority, the tech they run, and which competitors are already inside.
- 03
Risk gets named drivers
Churn scored 0–100 where every point traces to a driver you can act on — not a black box.
- 04
The play is prescribed
Retention and expansion plays with the evidence attached — and the call is graded later, misses included.
Bring one account you're worried about.
We'll show you what the graph already knows about it — the committee, the competitor inside, and the play — in a live session on your book of business.