Customer hub
GAAggregated review intelligence across G2, TrustRadius, GetApp, Capterra, ProductHunt, and 200+ sources.
What it is
Reviews Analytics brings third-party customer reviews for a product into one sortable, filterable workspace with a detailed view of any single review. It overlays a sentiment trend chart with competitive-intelligence and news markers, so you can see how a product is received in the market and understand exactly when and why sentiment shifts.
See it in the product
Reviews Analytics
A live capture from the production workspace lands here once Reviews Analytics ships its public preview cohort.
Top 2 capabilities
Each capability is the parent of dozens of typed features in the production taxonomy. Hover any feature in Studio to drill into the underlying nodes.
2 features
Sentiment and Trends charts review volume and sentiment over time and overlays competitive-intelligence and news events on the same timeline. Filters let you narrow the view to specific categories of signals or to major events only, so you can tie shifts in customer sentiment to real-world moments.
2 features
Review Explorer presents reviews in a paginated, sortable view with per-column filtering and a click-to-open detail panel for any review. It draws on your aggregated reviews so you can scan many at once and drill into any single one for the full story.
More from the Customer hub
Voice-native AI interviews and surveys with customers, prospects, and reps · realtime voice, live coaching, transcripts, scoring, and NPS.
Dynamic audiences across accounts, contacts, products, and reviews · authored in plain English.
Build, score, and activate Ideal Customer Profiles against the live graph. Customer → Discovery → ICP.
Unified hub for customer research · sentiment, satisfaction, typical-user profile, source mix.
Public-data 360 profile of a customer across products used, tech stack, contacts, and signals.
30-minute walkthrough. We'll filter the workspace to your category and walk through the top capabilities live.
